一段时间后,MacOS High Sierra崩溃了


8

每次启动MacBook时,一切正常。

大约3分钟。之后,它因内核崩溃而崩溃。我不得不在安全模式下写这个问题,因为正常启动会使其再次崩溃。

图片:

内核恐慌

崩溃日志

更多崩溃日志

完整的崩溃日志(与屏幕截图不同):

匿名UUID:E7E6C136-6CDE-3815-83B4-98D2458B7659

2017年12月12日星期二17:56:00

***恐慌报告***
panic(cpu 1 caller 0xffffff8010a6627c):“ IOVideoPocketCamDevice [0x100000498] :: terminate(kIOServiceSynchronous)timeout \ n” @ / BuildRoot / Library / Caches / com.apple.xbs / Sources / xnu / xnu-4570.31.3 / iokit / Kernel /IOService.cpp:2289
回溯(CPU 1),帧:返回地址
0xffffff92374b3830:0xffffff80104505f6 
0xffffff92374b3880:0xffffff801057d604 
0xffffff92374b38c0:0xffffff801056f0f9 
0xffffff92374b3940:0xffffff8010402120 
0xffffff92374b3960:0xffffff801045002c 
0xffffff92374b3a90:0xffffff801044fdac 
0xffffff92374b3af0:0xffffff8010a6627c 
0xffffff92374b3b40:0xffffff8010a69d27 
0xffffff92374b3bc0:0xffffff8010a89561 
0xffffff92374b3bf0:0xffffff8010a89755 
0xffffff92374b3c30:0xffffff8010a1ec51 
0xffffff92374b3c70:0xffffff8010a24f25 
0xffffff92374b3cf0:0xffffff8010a33c5e 
0xffffff92374b3d60:0xffffff80104a59b7 
0xffffff92374b3dc0:0xffffff8010455c30 
0xffffff92374b3e10:0xffffff8010432cbd 
0xffffff92374b3e60:0xffffff8010445b7b 
0xffffff92374b3ef0:0xffffff801055952d 
0xffffff92374b3fa0:0xffffff8010402926 

与当前线程相对应的BSD进程名称:kextunload
引导参数:-r -s

Mac OS版本:
17C88

内核版本:
达尔文内核版本17.3.0:2017年11月9日星期四18:09:22 PST; 根目录:xnu-4570.31.3〜1 / RELEASE_X86_64
内核UUID:87641697-A3DD-30C4-B010-E65ECE57550B
内核幻灯片:0x0000000010000000
内核文本库:0xffffff8010200000
__HIB文本库:0xffffff8010100000
系统型号名称:MacBookPro11,5(Mac-06F11F11946D27C5)

系统正常运行时间(以纳秒为单位):175347811394
在71034379550处最后加载的kext:com.avast.FileShield 4.0.0(addr 0xffffff7f97750000,大小577536)
加载的kexts:
com.avast.FileShield 4.0.0
com.avast.PacketForwarder 2.1
com.intel.kext.intelhaxm 6.1.1
com.techsmith.TACC 1.0.3
org.pqrs.driver.Karabiner.VirtualHIDDevice.v040800 4.8.0
com.senstic.driver.PocketCamDevice 1.0.0
com.paragon-software.kext.VDMounter 111.2
com.protech.NoSleep 1.4.0
com.Cycling74.driver.Soundflower 1.6.5
com.senstic.driver.PocketAudioDevice 1.2
com.cyberic.moothmouse 9
at.obdev.nke.LittleSnitch 4718
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleGraphicsDevicePolicy 3.16.21
com.apple.AGDCPluginDisplayMetrics 3.16.2
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.ntfs 3.13
com.apple.iokit.IOBluetoothSerialManager 6.0.2f2
com.apple.driver.pmtelemetry 1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.24
com.apple.kext.AMDFramebuffer 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDAHardwareConfigDriver 280.12
com.apple.kext.AMDRadeonX4000 1.6.0
com.apple.driver.AppleIntelHD5000Graphics 10.3.0
com.apple.driver.AGDCBacklightControl 3.16.2
com.apple.driver.AppleHDA 280.12
com.apple.driver.eficheck 1
com.apple.driver.AirPort.BrcmNIC-MFG 1220.28.1a3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.kext.AMD7000Controller 1.6.0
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleBacklight 170.10.2
com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.2f2
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothUSBDFU 6.0.2f2
com.apple.driver.AppleMuxControl 3.16.21
com.apple.driver.AirPort.BrcmNIC 1220.28.1a3
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelFramebufferAzul 10.3.0
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.SCSITaskUserClient 404.30.2
com.apple.driver.AppleUSBStorageCoexistentDriver 439.30.4
com.apple.driver.AppleUSBCardReader 439.30.4
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.AppleUSBTopCaseDriver 127
com.apple.filesystems.apfs 748.31.8
com.apple.driver.AppleAHCIPort 329
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.filesystems.hfs.kext 407.30.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.kext.AMDRadeonX4030HWLibs 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOVideoFamily 1.2.1
com.apple.iokit.IOStreamFamily 1.1.0
com.apple.iokit.IOTimeSyncFamily 650.5
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGPUWrangler 3.16.2
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.kext.AMDSupport 1.6.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRV支持517.22
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAF家庭280.12
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleGraphicsControl 3.16.21
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IO80211家庭1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.kext.AMDRadeonX4000HWServices 1.6.0
com.apple.AppleGraphicsDeviceControl 3.16.21
com.apple.iokit.IOAcceleratorFamily2 376.6
com.apple.iokit.IOSurface 209.2.2
com.apple.driver.AppleThunderboltEDMSink 4.1.2
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.22
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOUSBMassStorageClass 4.0.4
com.apple.driver.AppleActuatorDriver 1204.13
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.IOBluetoothHIDDriver 6.0.2f2
com.apple.iokit.IOBluetoothFamily 6.0.2f2
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleMultitouchDriver 1204.13
com.apple.driver.AppleInputDeviceSupport 1201.8
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCIBlockStorage 301.20.1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
288.com.apple.iokit.IOAHCIF
com.apple.iokit.IONetworkingFamily 3.4
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.6.3
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.30.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.30.4
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.30.1
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0

紧急行动
型号:MacBookPro11,5,BootROM MBP114.0177.B00,4个处理器,Intel Core i7,2.5 GHz,16 GB,SMC 2.30f2
图形:AMD Radeon R9 M370X,AMD Radeon R9 M370X,PCIe,2 GB
图形:Intel Iris Pro,Intel Iris Pro,内置
内存模块:BANK 0 / DIMM0,8 GB,DDR3,1600 MHz,0x802C,0x31364B544631473634634485A2D314736453120
内存模块:BANK 1 / DIMM0,8 GB,DDR3,1600 MHz,0x802C,0x31364B544631473634634485A2D314736453120
AirPort:spairport_wireless_card_type_airport_extreme(0x14E4,0x152),Broadcom BCM43xx 1.0(7.77.37.5.1a3)
蓝牙:版本6.0.2f2、3个服务,27个设备,0个传入串口
网络服务:Wi-Fi,AirPort,en0
串行ATA设备:APPLE SSD SM0512G,500.28 GB
USB设备:USB 3.0总线
USB设备:Apple内部键盘/触控板
USB设备:蓝牙USB主机控制器
Thunderbolt总线:MacBook Pro,Apple Inc.,27.1

加载的非Apple Kext:

索引引用地址大小有线名称(版本)UUID 
   60 0 0xffffff7f80e46000 0x4b000 0x4b000 at.obdev.nke.LittleSnitch(4718)715E9654-C3FB-39A4-9514-C770F749EE8E 
  129 0 0xffffff7f83155000 0x5000 0x5000通信平滑鼠标(9)C35F0329-A3A9-3153-ADBE-59909AFFBB42 
  162 0 0xffffff7f866a9000 0x4000 0x4000 com.senstic.driver.PocketAudioDevice(1.2)49E4E01A-1C19-35CB-8346-0A080CC6EC16 
  163 0 0xffffff7f866ad000 0x5000 0x5000 com.Cycling74.driver.Soundflower(1.6.5)6B340F4E-FDD8-3A78-93A8-22361ECA1695 
  164 0 0xffffff7f866b2000 0x4000 0x4000 com.protech.NoSleep(1.4.0)79207772-D7BF-34EE-B7B6-6E90A96D8062 
  166 0 0xffffff7f866da000 0x61000 0x61000 com.paragon-software.kext.VDMounter(111.2)6756C3B0-A370-3698-951F-4AA79285388C 
  169 0 0xffffff7f86750000 0x6fc000 0x6fc000 com.senstic.driver.PocketCamDevice(1.0.0)7961BB1A-D822-3560-884D-AFB3CDA9DCF4 
  170 0 0xffffff7f86e4c000 0x7000 0x7000 org.pqrs.driver.Karabiner.VirtualHIDDevice.v040800(4.8.0)E93C6B3D-9BBE-3579-97E1-4B6F51B8A527 
  171 0 0xffffff7f86e53000 0x5000 0x5000 com.techsmith.TACC(1.0.3)851BEDD1-1D12-3756-A948-978610078DEF 
  176 0 0xffffff7f86e7d000 0x16000 0x16000 com.intel.kext.intelhaxm(6.1.1)86D6923C-EFE8-32E3-89BE-95C6A5EC5611 
  177 0 0xffffff7f86e93000 0x3000 0x3000 com.avast.PacketForwarder(2.1)EAFA1039-3CE9-34FF-9A87-B1454A03229E 
  179 0 0xffffff7f87750000 0x88000 0x88000 com.avast.FileShield(4.0.0)69BE68AD-3AF4-31FF-8BCA-3356783C73FB 

我知道这不是Avast。最后加载的kext与此无关,我禁用了一些“最后加载的kext”,它们似乎没有任何作用。

有人可以帮助我找出问题所在吗?

Answers:


6

听起来您在如何进行故障排除方面步入正轨。在不确切知道您已经尝试过什么以及为他人谋取利益的情况下,我概述了我通常会如何进行(请记住,故障排除是一种消除过程,并且需要耐心!)。

由于您已经确定了问题,因此在启动到“安全模式”时就不会出现此问题,那么现在该调查登录项,字体和内核扩展了。

研究登录项,字体和内核扩展

让我们从登录项开始:

  1. 正常启动
  2. 转到系统偏好设置>用户和组
  3. 选择登录项选项卡
  4. 记下您的登录项
  5. 现在,通过突出显示它们并单击-下面的按钮,将它们全部删除
  6. 重启你的电脑

现在,您的Mac将启动,而无需加载那些登录项目。测试以查看是否可以使用Mac而不崩溃:

  • 如果可以,您知道一个(或多个)登录项引起了该问题。然后,您可以将它们一一添加回去,直到找到了罪魁祸首。问题解决了。
  • 如果问题仍然存在,则可能是您自己安装的字体有问题,也可能是第三方内核扩展引起的。以下是更多信息:

字体:-您可以删除自己安装的任何字体,以查看是否有所不同。

内核扩展:-您可以打开Terminal(在Utilites文件夹中找到)并输入以下命令:

kextstat | grep -v com.apple

上面的命令将列出第三方内核扩展(您可能需要扩展“终端”窗口,以便于阅读)。寻找您不记得安装的任何东西,或属于您已删除的软件的东西,或者寻找看起来不合适的任何东西。不过请记住,这是第三方内核扩展的列表因此它们中的任何一个都可能引起问题。

如果完成上述过程后Mac继续崩溃,我建议继续进行故障排除不仅会导致损失并重新安装macOS,还会导致更多的挫败感和更多的时间。


我的猜测是,崩溃报告一直都存在。IOVideoPocketCamDevice[0x100000498]::terminate(kIOServiceSynchronous)。IOVideoPocketCamDevice是我的/ Library / Extensions文件夹中的.kext。我禁用了该功能,并禁用了/System/Library/Extensions/PocketAudioDevice.kext(均为Senstic驱动程序)。似乎macOS尚未崩溃。
Dev

1
@MelvinJefferson有时,假设用户具有当前可靠的备份,这是更简单的方法。只要它由于某些错误的第三方软件而没有重新引入,它几乎肯定可以解决问题。但是在大多数情况下,首先花费几个小时来进行一些基本的故障排除是值得的。:)
Monomeeth

1
@Dev这不会令我惊讶。Senstic和Techsmith的人在该党的第三党派名单中脱颖而出。我确实尝试尽早加载Senstic论坛,以查看是否有人报告了macOS High Sierra的问题,但是我无法加载他们的论坛页面。希望那会为您解决问题。
Monomeeth
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