这是解决方案...
创建新模块 
  供应商/模块/etc/module.xml
<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Module/etc/module.xsd">
    <module name="Vendor_Module" setup_version="2.1.0">
        <sequence>
            <module name="Magento_Review"/>
        </sequence>
    </module>
</config>
  供应商/模块/etc/adminhtml/di.xml
<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:ObjectManager/etc/config.xsd">
    <preference for="Magento\Reports\Block\Adminhtml\Review\Customer" type="Vendor\Module\Block\Adminhtml\Review\Customer" />
    <preference for="Magento\Reports\Model\ResourceModel\Review\Customer\Collection" type="Vendor\Module\Model\ResourceModel\Review\Customer\Collection" />
</config>
  供应商/模块/块/Adminhtml/Review/Customer.php
<?php
namespace Vendor\Module\Block\Adminhtml\Review;
class Customer extends \Magento\Reports\Block\Adminhtml\Review\Customer
{
    protected function _prepareLayout()
    {
        parent::_prepareLayout();
        $customerNameColumn = $this->getChildBlock('grid')
            ->getChildBlock('grid.columnSet')
            ->getChildBlock('customer_name');
        $customerNameColumn->setFilterIndex([
            'customer.firstname',
            'customer.lastname'
        ]);
        return $this;
    }
}
  供应商/模块/模型/资源模型/审查/客户/Collection.php
<?php
namespace Vendor\Module\Model\ResourceModel\Review\Customer;
class Collection extends \Magento\Reports\Model\ResourceModel\Review\Customer\Collection
{
    public function addFieldToFilter($field, $condition = null)
    {
        if (is_array($field) && array_key_exists('like', $condition)) {
            $condition = array_fill(0, count($field), $condition);
        }
        return parent::addFieldToFilter($field, $condition);
    }
}
               
              
firstname替代方法来代替customer_name。由于customer_name与任何表都不匹配