我最近更新了新的内幕预览版,但我不知道这是否相关。无论如何,当我右键单击任意位置(在桌面上,文件夹内)并单击我所拥有的任何上下文菜单选项(即“Git Bash Here”或“Open with Atom”)文件资源管理器关闭和任务栏复位。我认为这些是explorer.exe崩溃的迹象。
有趣的是,如果我点击某个项目,然后选择任何命令,它就可以了。当我点击空白区域时它只会崩溃。
我已经尝试过使用CCleaner修复我的注册表,手动检查相关的注册表项也没有产生任何结果。 我该怎么办?
以下是事件查看器日志:
Faulting application name: explorer.exe, version: 10.0.14366.0, time stamp: 0x575b788e
Faulting module name: windows.storage.dll, version: 10.0.14366.0, time stamp: 0x575b7903
Exception code: 0xc0000005
Fault offset: 0x00000000003556ef
Faulting process id: 0x1c64
Faulting application start time: 0x01d1cba001341ccf
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\windows.storage.dll
Report Id: 4b9f9854-7392-4a9e-8da0-742a32bb45b8
Faulting package full name:
Faulting package-relative application ID:
并且在该错误事件之后的三个信息事件:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: explorer.exe
P2: 10.0.14366.0
P3: 575b788e
P4: windows.storage.dll
P5: 10.0.14366.0
P6: 575b7903
P7: c0000005
P8: 00000000003556ef
P9:
P10:
Attached files:
\\?\C:\Users\Luka\AppData\Local\Temp\WER9A2C.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A3D.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\triagedump.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a
Analysis symbol:
Rechecking for solution: 0
Report Id: 4b9f9854-7392-4a9e-8da0-742a32bb45b8
Report Status: 4
Hashed bucket:
--------------------------------------------------------------
The shell stopped unexpectedly and explorer.exe was restarted.
--------------------------------------------------------------
Fault bucket 120493863433, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: explorer.exe
P2: 10.0.14366.0
P3: 575b788e
P4: windows.storage.dll
P5: 10.0.14366.0
P6: 575b7903
P7: c0000005
P8: 00000000003556ef
P9:
P10:
Attached files:
\\?\C:\Users\Luka\AppData\Local\Temp\WER9A2C.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A3D.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_cab_2b489a4a\triagedump.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_85263293ddf02d16848fca77fdf0f5e14c161524_92466b16_2b68b3fc
Analysis symbol:
Rechecking for solution: 0
Report Id: 4b9f9854-7392-4a9e-8da0-742a32bb45b8
Report Status: 0
Hashed bucket: d03c3e99aa0a078539db76e47d0c9165
检查“Windows事件查看器”检查“系统日志”和“应用程序日志”,看看是否有任何错误指示导致崩溃的原因。要找到Windows事件查看器只需点击开始和键入事件,就应该弹出。然后在您的问题中粘贴日志中的任何错误。
—
RyanIG
我已将日志添加到问题中。
—
Darwin
更新到14367并查看资源管理器是否也崩溃
—
magicandre1981
@ magicandre1981任何强制更新的方法?
—
Darwin
切换到快速响铃并搜索新的更新
—
magicandre1981