Windows 8 CRITICAL_PROCESS_DIED


10

我已经出现蓝屏几天了,唯一的新动作是安装了硬盘驱动器。

我将做任何事情,浏览网络等,然后我会得到蓝屏,显示CRITICAL_PROCESS_DIED在Windows 8 Pro上。我检查了自变量标志,它全为0,根据Microsoft的说法,它是一种已失效的服务,而不是进程。

到那时,它重启了,我又看到了一个蓝屏,上面写着:

A required device isn't connected or can't be accessed.
0xc000000e

在这段时间里,我的USB键盘无法正常工作,我不得不挂上PS2键盘以按Enter键以再次尝试,或者按下F8键来启动选项。F8不执行任何操作。输入引发另一个错误:

The application or operating system couldn't be loaded because a required file 
is missing or contains errors.

The file in question is \Windows\system32\winload.exe

在这一点上,如果我通过强制关机然后重新开机进行冷启动,系统将启动,直到再次蓝屏。可以是5分钟到2个小时不等。

因此,我完成了所有标准调试步骤:

  1. 我打开了内存转储,但是不幸的是,我什么也没得到,它们不起作用。系统显然在转储之前就已染色。
  2. 我检查了事件日志,从崩溃之前的5分钟到正常的安全日志之后的5分钟,只有我得到的唯一日志,但重新启动后会抛出第二个两个错误。在重新启动时,我遇到了一堆网络连接问题,它无法连接任何东西。
  3. 所以我做了一个Windows 8 Pro“刷新”,并且发生了同样的错误。
  4. 因此,我决定完成此工作,取出新的硬盘驱动器,在原始硬盘驱动器上进行了CLEAN ALL操作。运行了详细的SMART测试,硬盘检查正常,运行了详细的内存扫描,运行正常,运行了内存和视频压力测试,运行了正常,运行了CPU压力测试并监控了CPU温度(从未超过27度)。在这一点上,我想,伙计,我明白了。用一个新的Microsoft帐户在我执行过CLEAN ALL的硬盘上重新安装Windows 8 pro;那时应该已经开始崭新的品牌……一切都进行了大约2到3个小时,一切正常,系统运行如梦似幻;我开始让Windows Update运行,安装了Office和Visual Studio,又运行了2到3个小时,然后运行起来又再次崩溃。

因此,我目前唯一的假设是Windows Update安装的驱动程序之一,一定是造成此问题的原因。

是否有人对从流程中获取信息有其他建议,或者至少可以帮助我弄清楚为什么内存转储不起作用?如果我可以使内存转储正常工作,我就足够了解分析转储并从那里进行的工作,但是所有转储都无法正常工作。我尝试进行最少,自动和完整的转储。我尝试增加交换文件的大小,并更改转储位置,但没有任何效果,但PC上仍然没有单个.DMP文件。

系统规格:

Operating System
    Microsoft Windows 8 Pro 64-bit
CPU
    AMD FX-8150 13 °C
    Zambezi 32nm Technology
RAM
    16.0 GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
    ASRock 990FX Professional (CPUSocket)   32 °C
Graphics
    LCDTV16 (1920x1080@60Hz)
    AMD Radeon HD 6900 Series (ATI AIB) 41 °C
Hard Drives
    119GB M4-CT128M4SSD2 ATA Device (SSD)
    2329GB Western Digital WDC WD25 EZRX-00MMMB0 SATA Disk Device (SATA)    24 °C
    233GB Western Digital WDC WD25 00JS-60NCB1 SATA Disk Device (SATA)  33 °C
Optical Drives
    HL-DT-ST BD-RE WH12LS39 ATA Device
Audio
    Creative X-Fi Audio Processor (WDM)

服务:

Running AMD External Events Utility
Running AMD FUEL Service
Running Application Experience
Running Application Information
Running Background Intelligent Transfer Service
Running Background Tasks Infrastructure Service
Running Base Filtering Engine
Running Certificate Propagation
Running CNG Key Isolation
Running COM+ Event System
Running Computer Browser
Running Creative Audio Service
Running Cryptographic Services
Running DCOM Server Process Launcher
Running Device Association Service
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostic System Host
Running Distributed Link Tracking Client
Running DNS Client
Running Function Discovery Provider Host
Running Function Discovery Resource Publication
Running HomeGroup Listener
Running HomeGroup Provider
Running Human Interface Device Access
Running IP Helper
Running Local Session Manager
Running Microsoft Account Sign-in Assistant
Running Network Connected Devices Auto-Setup
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running Office 64 Source Engine
Running Peer Name Resolution Protocol
Running Peer Networking Grouping
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Print Spooler
Running Program Compatibility Assistant Service
Running Remote Desktop Configuration
Running Remote Desktop Services
Running Remote Desktop Services UserMode Port Redirector
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery
Running Steam Client Service
Running Superfetch
Running System Event Notification Service
Running System Events Broker
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Themes
Running Time Broker
Running UPnP Device Host
Running User Profile Service
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Connection Manager
Running Windows Defender Service
Running Windows Event Log
Running Windows Firewall
Running Windows Font Cache Service
Running Windows Management Instrumentation
Running Windows Media Player Network Sharing Service
Running Windows Search
Running Windows Update
Running WinHTTP Web Proxy Auto-Discovery Service
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped Application Management
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bluetooth Support Service
Stopped BranchCache
Stopped COM+ System Application
Stopped Creative Audio Engine Licensing Service
Stopped Credential Manager
Stopped Device Install Service
Stopped Device Setup Manager
Stopped Distributed Transaction Coordinator
Stopped Encrypting File System (EFS)
Stopped Extensible Authentication Protocol
Stopped Family Safety
Stopped Fax
Stopped File History Service
Stopped Group Policy Client
Stopped Health Key and Certificate Management
Stopped Hyper-V Data Exchange Service
Stopped Hyper-V Guest Shutdown Service
Stopped Hyper-V Heartbeat Service
Stopped Hyper-V Remote Desktop Virtualization Service
Stopped Hyper-V Time Synchronization Service
Stopped Hyper-V Volume Shadow Copy Requestor
Stopped IKE and AuthIP IPsec Keying Modules
Stopped Interactive Services Detection
Stopped Internet Connection Sharing (ICS)
Stopped IPsec Policy Agent
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Software Shadow Copy Provider
Stopped Multimedia Class Scheduler
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Access Protection Agent
Stopped Network Connections
Stopped Network Connectivity Assistant
Stopped Offline Files
Stopped Optimize drives
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Printer Extensions and Notifications
Stopped Problem Reports and Solutions Control Panel Support
Stopped Quality Windows Audio Video Experience
Stopped Remote Access Auto Connection Manager
Stopped Remote Access Connection Manager
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Routing and Remote Access
Stopped Secondary Logon
Stopped Secure Socket Tunneling Protocol Service
Stopped Sensor Monitoring Service
Stopped Smart Card
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped Software Protection
Stopped Spot Verifier
Stopped Still Image Acquisition Events
Stopped Storage Service
Stopped Telephony
Stopped Thread Ordering Server
Stopped Touch Keyboard and Handwriting Panel Service
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped WebClient
Stopped Windows All-User Install Agent
Stopped Windows Backup
Stopped Windows Biometric Service
Stopped Windows Color System
Stopped Windows Connect Now - Config Registrar
Stopped Windows Driver Foundation - User-mode Driver Framework
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Image Acquisition (WIA)
Stopped Windows Installer
Stopped Windows Modules Installer
Stopped Windows Remote Management (WS-Management)
Stopped Windows Store Service (WSService)
Stopped Windows Time
Stopped Wired AutoConfig
Stopped WLAN AutoConfig
Stopped WMI Performance Adapter
Stopped WWAN AutoConfig

因此,这仅在新硬盘上执行吗?还是在旧版本上安装时会做同样的事情?
摩押人

Windows从未安装在新硬盘上,新硬盘只是一个备用硬盘。Windows上安装的原始硬盘驱动器是引起此问题的硬盘驱动器。
Brian Deragon 2012年

您在此处遇到一些硬盘驱动器设备驱动程序问题,或者甚至在BIOS级别更低。更新BIOS(完全备份后),并确保您具有最新的主板驱动程序。

两者都已经做完了,想知道我是否可能遇到相反的问题,如果因为这是Windows 8,那么较新的驱动程序之一引入了一个错误。
Brian Deragon 2012年

旧驱动器可能出现故障,或者在安装新驱动器时可能不小心松开了其中一个连接。SMART测试通常并不详尽。可能值得删除旧的,而仅尝试新的。也可能是主板或CPU问题。
哈里·约翰斯顿

Answers:


6

最终找到了如下链接:

显然,Crucial M4系列固态硬盘存在一个奇怪的错误,即使未将其设置为引导驱动器,也需要更新其固件,或者在大约5000小时后,驱动器将进入修复/修复模式并关闭Windows 8每小时都会关闭一次,因此会抛出CRITICAL_PROCESS_DIED蓝屏。

Crucial具有修复此问题的固件更新。


1
这实际上最终是我的SSD遇到的问题。发现您的问题时,我正在寻找解决方案。我虽然/正在运行Win7,所以无法识别该错误。感谢分享。我的SSD目前大约有5900个小时。
Jochem Kuijpers 2013年

这发生在我身上,到目前为止只有一次,我有一个Crucial mx100要运行固件升级,希望它不会再次发生。–
彼得

0

断开新硬盘后会发生什么?如果您的计算机仍然崩溃并且无法启动,则可能是因为操作系统所在的磁盘出现了故障。似乎它在使用中时停止响应,而在完全关闭(冷启动)时仅“重置”。

为了进行验证,您可以引导任何实时CD或USB并访问该磁盘。只要保持忙碌,直到它停止工作。如果它不能停止工作,则可能是其他原因。

如果计算机在没有连接其他驱动器的情况下运行良好,请检查BIOS的启动设置,确保选择了正确的驱动器。还要验证文件窗口是否正在尝试加载,是否未损坏。cmd.exe以提升的权限打开并转到system32。然后运行sfc /scannow。这应该扫描所有系统文件中的错误。

另外:备份数据!(并且不要在计算机开机时连接或断开驱动器)


1
尝试过,它没有用,我确实找出了问题所在,我将在不久后发布答案。
Brian Deragon
By using our site, you acknowledge that you have read and understand our Cookie Policy and Privacy Policy.
Licensed under cc by-sa 3.0 with attribution required.