运行Windows 7 Home的客户必须已保留或同意Windows 10升级,因为我每天都收到有关升级失败的消息。
该客户尚未准备好使用Windows 10,因此安装失败很重要。但是如何使它停止尝试呢?授予升级许可后,如何撤消该许可,使其停止尝试升级?
我运行Windows Update故障排除程序以清除更新,然后卸载并隐藏了KB3035583,但它仍在尝试升级。在任务管理器中,没有GWX.EXE进程。
事件日志失败消息:
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 8/5/2015 1:28:58 AM
Event ID: 20
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Installation
User: SYSTEM
Description: Installation Failure: Windows failed to install the following update with
error 0x80240020: Upgrade to Windows 10 Home.
WindowsUpdate.log中的相关行:
2015-08-05 01:28:57:885 1068 6698 Agent *************
2015-08-05 01:28:57:885 1068 6698 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2015-08-05 01:28:57:885 1068 6698 Agent *********
2015-08-05 01:28:57:885 1068 6698 Agent * Updates to install = 1
2015-08-05 01:28:57:885 1068 6698 Agent * Title = Upgrade to Windows 10 Home
2015-08-05 01:28:57:885 1068 6698 Agent * UpdateId = {27E79986-1150-4342-BDD2-76DF82C768D5}.201
2015-08-05 01:28:57:885 1068 6698 Agent * Bundles 1 updates:
2015-08-05 01:28:57:885 1068 6698 Agent * {FCD6621E-F5D4-4A95-AD43-28F0C58DD2F3}.201
2015-08-05 01:28:58:181 1068 6698 DnldMgr Preparing update for install, updateId = {FCD6621E-F5D4-4A95-AD43-28F0C58DD2F3}.201.
2015-08-05 01:28:58:181 27280 6f84 Misc =========== Logging initialized (build: 7.6.7601.18917, tz: -0700) ===========
2015-08-05 01:28:58:181 27280 6f84 Misc = Process: C:\Windows\system32\wuauclt.exe
2015-08-05 01:28:58:181 27280 6f84 Misc = Module: C:\Windows\system32\wuaueng.dll
2015-08-05 01:28:58:181 27280 6f84 Handler :::::::::::::
2015-08-05 01:28:58:181 27280 6f84 Handler :: START :: Handler: Windows Setup Install
2015-08-05 01:28:58:181 27280 6f84 Handler :::::::::
2015-08-05 01:28:58:181 27280 6f84 Handler : Updates to install = 1
2015-08-05 01:28:58:181 1068 5ecc AU >>## RESUMED ## AU: Installing update [UpdateId = {27E79986-1150-4342-BDD2-76DF82C768D5}]
2015-08-05 01:28:58:181 1068 5ecc AU # WARNING: Install failed, error = 0x80240020 / 0x00000000
2015-08-05 01:28:58:181 27280 6f84 Handler : WARNING: Exit code = 0x80240020
2015-08-05 01:28:58:181 1068 5ecc AU Write OSUpgradeState =14 with OSUpgradephase =2
2015-08-05 01:28:58:181 27280 6f84 Handler :::::::::
2015-08-05 01:28:58:181 27280 6f84 Handler :: END :: Handler: Windows Setup Install
2015-08-05 01:28:58:181 27280 6f84 Handler :::::::::::::
相关的答案的基本思想仍然是正确的。您需要安装“获取Windows 10”应用程序,删除Windows 10的保留,然后卸载该应用程序。
—
Ramhound,2015年
谢谢@Ramhound。我已经删除了
—
马克·贝里
$Windows.~BT
文件夹。没有$Windows.~WS
文件夹。我找到了一个注册表项,希望它可以完成与删除Windows 10保留相同的操作-请参阅下面的答案。
$Windows.~BT
和$Windows.~WS
?